Now if you’re the administrator that designed and implemented the workflow, this may seem like a trivial change. But to the casual user, it’s huge! I was lucky enough to sit in on several usability studies this week and it’s amazing how the things veteran users take for granted can be so meaningful to new or casual users. Having the button say ‘Approve’ or ‘Reject’ rather than ‘Save Step’ let’s them know exactly what they are doing when transitioning an record in a workflow.
By default, it looks like this:
If you go to the transition properties in the workflow editor, you have the option to change the label:
And now this is what the user sees – tells them *exactly* what clicking that button does!
I’m off to improve some of our workflows and ones in the app store by using the new feature!